COMPARATIVE ANALYSIS OF RESIDENTS’ SATISFACTION AND NEIGHBOURHOOD QUALITY IN PUBLIC AND PRIVATE HOUSING ESTATES IN BAUCHI TOWN
DOI:
https://doi.org/10.33003/jees.2025.0202/0010Keywords:
Housing Estate, Residential Satisfaction, Residential Buildings, Neighbourhood QualityAbstract
Research has shown that, in developing countries, most public and private housing projects failed mainly because they did not consider what satisfies occupants’ residential needs. To provide policymakers with a database, this study compared residents' satisfaction with various housing and neighbourhood components across a few public and private housing estates in Bauchi town. To measure satisfaction levels, a quantitative survey research design was used, with structured questionnaires on a 5-point Likert scale. Krejcie and Morgan's (1970) table was used to choose a sample of 86 housing units. Simple random sampling was used in private estates, while stratified sampling was used in public estates. Descriptive statistics (mean ranking) were used to analyse. According to the study, people living in private estates were happier with their homes and neighbourhoods than people living in public estates. However, there were issues with recreational facilities, waste management, and safety for both kinds of estates. Despite these problems, the majority of residents continued to favour their current neighbourhoods for their accessibility, affordability, and sense of community. The study finds that although living conditions in private housing are superior, residents' expectations are not met by either type of housing. It recommends that housing developers and policymakers prioritise the provision of essential facilities and services, and urges the government to leverage institutions such as the National Urban Development Bank to support infrastructure improvements.
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